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MORE CLARITY from ANN LATHAM
“I wish I had read this great book when I was a manager…or the parent of a teenager! I honestly thought I knew a lot about feedback, performance management, and accountability; until I read The Disconnect Principle. It is profound, fresh and filled with practical wisdom.”
Chip R. Bell
author of Inside Your Customer’s Imagination
Why you need The Disconnect Principle
Despite abundant advice about feedback, accountability, and performance management, we still find it difficult. What are we missing??
“The Disconnect Principle bridges the gap in previous training I’ve received on feedback and coaching. Ann provides clear examples of how to improve both of these critical tasks every employee and manager have. These tips work in multiple aspects of our personal lives as well. The Disconnect Principle should be required reading for all people who lead/manage others.”
Mark Davis
Director Food Safety, PepsiCo
“Ann Latham's newest book, The Disconnect Principle, is equally as good as her previous book, The Power of Clarity. Latham's fresh approach to difficult work conversations is contrarian and refreshing. Her writing is crisp, clear and engaging.
I knew after reading only the first two chapters, that I needed to recommend this book to my clients. If you haven't downloaded Latham's Power of Clarity, do so as well. Can't wait for her next book.
Roberta Matuson
author of Can We Talk? and Suddenly in Charge
Those difficult conversations
don't have to be difficult!
The Disconnect Principle provides a simple mindset shift and numerous examples that will change the way you think about coaching and performance management forever so you can be the empathic and effective manager, employee, or peer you would like to be.
“Ann Latham’s Disconnect Principle will make one of a manager's toughest jobs — giving feedback — smoother and more rewarding. The mindset shift she recommends will take the sting out of difficult performance conversations and let you be the empathic, effective leader you aspire to be.”
Daniel H. Pink
#1 New York Times bestselling author of The Power of Regret, Drive, and To Sell Is Human
“Clear and effective communication for your employees through critical conversations is the foundation of great leadership! The Disconnect Principle is packed with engaging examples and practical advice to improve your team's dialogue today. Fantastic!”
Dr. Marshall Goldsmith
Thinkers50 #1 Executive Coach and New York Times bestselling author of The Earned Life, Triggers, and What Got You Here Won’t Get You There
With The Disconnect Principle
You can be kind, empathic, and effective every time your expectations aren't met!
“At The Business Influencer Magazine we champion the dissemination of thought provoking ideas that can change the world and make us better human beings. Ann’s latest book is one such offering. If you hate those miserable conversations about performance, The Disconnect Principle will make all the difference. It’s another brilliant book from Ann Latham with the power to change how we think. Dare I say – it's as disruptive in nature as her last book, The Power of Clarity."
Ninder Johal DL
publisher, The Business Influencer Magazine
Don't master difficult conversations;
eliminate them with The Disconnect Principle!
“With uncommon clarity, Ann Latham shares fresh strategies to deal with challenging people and performance issues. Not only are they easy to implement, but they’re also highly effective.”
Jill Konrath
author of SNAP Selling, More Sales Less Time, and Selling to Big Companies
“We all know feedback is a necessary and important part of improving at work - but delivering it can be awkward for many managers. Thankfully, Ann Latham shows the way. The Disconnect Principle will change how you manage employee performance forever, helping you lead with pragmatism and empathy."
Dorie Clark
Wall Street Journal bestselling author of The Long Game and executive education faculty, Duke University Fuqua School of Business
“Just when I thought Ann Latham couldn’t demystify and simplify another critical leadership/management concept that vexes all of us, here comes The Disconnect Principle. Like The Power of Clarity, Ann’s new book unlocks easy to implement frameworks that will help leaders stop judging, presuming, and trying to fix their teams."
Dan Horowitz
Senior Director, LinkedIn
“Despite all the books, training and coaching on giving feedback and having tough performance management conversations, managers still struggle. Ann Latham has the missing link. You only need to buy one more book: this one."
Andy Bass, PhD
author of Start With What Works and Committed Action
Tired of difficult conversations?
“I am only half way through The Disconnect Principle, however, I already love it! It makes complete sense to me that approaching feedback by saying we have a disconnect vs. I have some constructive feedback to give you changes everything. I actually used this today without planning on it because someone approached me in an aggressive manner, upset about a perceived issue. It worked like magic and I will definitely use it again.”
Stacy Meyer
project manager, Philips
“Ann Latham provides details and numerous examples on how to provide feedback with empathy and clarity in The Disconnect Principle. Every leader should understand the difference between ‘doing TO’ and ‘doing WITH.’ I recommend this book to any leader and as one to include in leadership book studies.”
Janet Ply, PhD
author of Luck Is Not a Strategy
"Running a small, remote team means I’m frequently giving and receiving feedback, holding people accountable and being held accountable. It’s a situation rife for miscommunication, confusion and finger-pointing! After reading The Disconnect Principle I had a new way of thinking about my own (dated!) methodology. I now know how to stay out of the trap of trying to fix the person (which isn't possible) by using her framework to fix the situation. Ann has distilled a complicated topic into an easy-to-read, easy-to-apply book. She makes it possible to take the ideas and examples in her book, apply them immediately in your leadership role and see immediate positive results that make you feel better prepared to lead others."
Debbie Jenkins
author of Stop Writing Books Nobody Reads
“This was a quick and easy read, despite being thought provoking. If you need help improving business communication skills and supporting your team, this may be a great tool for you. For me, it showed me more than a few glaring blind spots in my managerial approaches. Definitely in my top ten for business books for two reasons: 1) Simple and actionable information with a side of empathy. 2) I love how it also, on occasion, puts the ball in the team members hands."
Frank Fasano
QC Manager, Wieland Diversified
“’We have a disconnect.’ This will now be my new go-to phrase when something isn't going the way I'm expecting. It so swiftly diffuses a situation to get at the circumstances and not at the people involved. Cut through the drama! That's what starting with this phrase will do. Lower everyone's armor and start working more quickly toward clarity (yes, from Ann's previous book The Power of Clarity). The Disconnect Principle is a powerful practice in both professional and personal situations. And, as you'd expect from Ann, it's simple to follow and start practicing immediately."
Adrienne Guerrerro
founder Positive Delta, LLC
“Good feedback is crucial to learning. Learning is crucial to making change happen. Anyone who is leading a team through change should read The Disconnect Principle. Consistently apply the simple yet profound principles Ann describes and demonstrates in this book and you will avoid a tremendous amount of stress, alleviate much unnecessary productivity loss and improve the quality of worklife for you and your team as you navigate change in your workplace."
Dr. Louise A. Harris
founder Change Design Institute
“I work in an industry with many highly intelligent and motivated experts. They are generally distrustful of any systems or frameworks they haven't taken part in creating. Working on the Disconnect Principle with my teams started from a place I would generously characterize as apathetic. But the truest testament of how we've come to value the framework is hearing my colleagues say 'I think we have a disconnect' or questioning, 'How can we approach this in a way that does With and not To?'”
Chad Russell
Associate Vice President, R Street Institute
“With her trademark precision, Latham dissects the difficult conversations we have every day and proposes a better way. The Disconnect Principle re-wires those conversations, and shows how to inject empathy and sincerity into your interactions.”
Jennifer Geary
author of How to be a Chief Risk Officer
“I desperately want my leadership to not just read this book, but to commit it to memory and then have us *both* PRACTICE the tips and guidance it amply provides (e.g., WITH versus TO)."
Andy O'Hearn
Associate Director, Communication & Change Management, Bayer Pharmaceuticals
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Have you read The Disconnect Principle?
Or enough of it to find something of value?
If so, please post a review on Amazon so other readers can find this book.
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Have you read The Power of Clarity?
Help me and other readers out: please post a review on Amazon.
A couple of sentences will do.
Clarity is a good thing, right?
Right up there with mom and apple pie! But do we really even know what it is?
Read the Introduction to The Power of Clarity and find out what it's all about before you buy the book!
“Ann Latham’s book, The Power of Clarity, is hands down the best business book I have read in years. It is well written and loaded with profound insights that can be immediately applied no matter where you sit in an organization."
Joanne Irving, PhD
clinical psychologist, management consultant, and executive coach
How clear are you?
The word 'clarity' itself is incredibly unclear!
We have more shared vocabulary to describe the temperature of soup than the level of clarity!
Find out how clear you are and where clarity is and isn't in your organization. Read Chapter 1 of The Power of Clarity today!
“Ann Latham has made the ethereal practical in The Power of Clarity. Rich in examples and practical applications, it is a worthy contribution to the science and art of leadership."
Matt Church
creator of Thought Leaders, author of Rise Up
Who Is Ann Latham?
I’ve been dubbed the Queen of Clarity by colleagues worldwide such as Stever Robbins, co-designer of Harvard Business School's "Foundations" program, who said, “She’s better than anyone I know at finding those places where lack of clarity is getting in the way of progress, and she designs and teaches actionable ways through the ambiguity.”
While I fell into this vein of work quite naturally, I didn’t recognize my strength until I prepared to start my own consulting business by asking colleagues and bosses, “What is it I do exceptionally well that is most uncommon?” Their wonderful and thoughtful responses established my value proposition, and the name of my consulting firm: Uncommon Clarity®. I left my corporate job with a smile on my face and the only framed certificate I cherish:
Most Likely To Dispute Recognized Authorities
I knew I had struck pay dirt several months later when people started introducing me at networking events by adding, “and she really is uncommonly clear!”
When I tell people my company is Uncommon Clarity, they inevitably reply, “We could use some of that!” But you know what?
As much as they like the idea of clarity, they don’t know whether they are clear, nor whether it matters. So, while I helped clients ranging from Boeing and Hitachi to Public Broadcasting and United Way with strategic planning, process improvement, and team effectiveness for almost twenty years, I wrote hundreds of articles about clarity. Some of that advice has appeared in places such as The New York Times, Bloomberg, and Management Today . I am also an expert contributor for Forbes.com.
In 2021, I compiled my best thinking into my legacy book, The Power of Clarity, which UK management expert Andy Bass said “does for knowledge workers what Lean Thinking and The Toyota Way did for the factory floor!”
My most recent book is the Amazon #1 best seller, The Disconnect Principle. It addresses a topic I care about deeply, but which I just couldn't cover adequately within The Power of Clarity. I am also the author of The Clarity Papers and Uncommon Meetings.
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